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Version: 9.3.0

Pennsieve agent is already running

Issue Background

The Pennsieve agent is already running issue happens when SODA tries to initiate an upload, but an existing pennsieve_agent process is already running in the background. This oftentimes is the result of an interrupted and unfinished Pennsieve upload from a previous session.

Solution

A general solution for this issue is to end the pennsieve.exe or pennsieve process that is still running. Click the relevant option below to learn about how to end a task/process for your operating system.

  1. Windows
  2. macOS
  3. Ubuntu

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